SHIPPING & RETURN
Shipping
Processing time about 2-5 business days.
The time I need to prepare an order for shipping varies. For details, see individual items.
Estimated shipping times
United States: 7-14 business days.
United Kingdom：5-8 business days.
Australia: 8-15 business days.
Canada: 8-15 business days.
Europe: 3-4 weeks
I'll do my best to meet these shipping estimates, but cannot guarantee them.
Actual delivery time will depend on the shipping method you choose.
Returns & exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 1 hour of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact me if you have any problems with your order.
E-mail:customname518@outlook.com
Contact Phone Number: +86 139-5956-5981
Contact WhatsApp / iMessage #:+86 139-5956-5981